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Sysco's Partner For All of Your

Customers' Online Marketing Needs

CHOW NOW COMPETITOR ANALYSIS

Online Ordering

CHOW NOW

Ordereze

External or Internal
Is the online ordering system internal or
embedded to my website, or is it located on
the online ordering company’s website?

CHOW NOW

Internal

ORDEREZE

Internal

Hardware
Does the company send the customer
equipment to use for their online ordering?

CHOW NOW

iPad Mini [included]
Bluetooth Printer: Rent for $24/m or purchase for $350

ORDEREZE

No

Menu Updates
Does the company offer to update the menu
on behalf of the customer?

CHOW NOW

Yes

ORDEREZE

Yes

Where to Order
What platforms can users place orders?

CHOW NOW

Website, Facebook, Google, Yelp,
App [built by Chow Now just to place orders]

ORDEREZE

Website, Mobile, Facebook

Payments
How are users able to pay for their order?

CHOW NOW

Credit Card Only

ORDEREZE

Credit Card, Split Payment, Cash

Delivery Method
How does the product send the order to the
business owner?

CHOW NOW

iPad Mini, Email, Bluetooth Printer

ORDEREZE

Email, Fax, Mobile Alert

Rewards Program
Does the company have a way to reward
users for placing orders?

CHOW NOW

No

ORDEREZE

[Coming 2018!]
Rewards sent to customers based on triggers

Marketing
Does the product offer a way to market and
advertise online ordering?

CHOW NOW

Create email campaigns from dashboard.
Send push notifications to cell phone numbers in dash.

ORDEREZE

Create email campaigns from dashboard

Marketing Service
Does the company offer a service to market
on behalf of the customer?

CHOW NOW

No

ORDEREZE

Upgrade: Do It for Me Email Creation

Support
Does the company offer a customer support
team for assistance?

CHOW NOW

Account Manager

ORDEREZE

Customer Success Team

POS Integration
Is the online ordering system able to
integrate with POS?

CHOW NOW

No

ORDEREZE

No

Credit Card Processor
Does the company require third party
integration?

CHOW NOW

No

ORDEREZE

Yes; Authorize.net, Heartland, or GDPay

Chow Now Pricing

CHOW NOW

Ordereze

Month to Month

1 Year Contract

2 Year Contract

Online Ordering PRO

Setup Fees

$399

$199

$199

$199

Monthly Fee

$149

$119
(must pay $1,627 upfront)

$99
(must pay $2,575 upfront)

$0

Credit Card Processing Fees

N/A

5% up to a total of $199

Credit Card Processing Fees

Visa, Mastercard, Discover: 10 cents + 2.8% per transaction
American Express: 15 cents + 3.5% per transaction

Dependent on third party processors

Setup Fees

CHOW NOW

Month to Month: $199

1 Year Contract: $199 

2 Year Contract: $199 

Ordereze

$199

Monthly Fee

CHOW NOW

Month to Month: $399

1 Year Contract: $119 
(must pay $1,627 upfront)

2 Year Contract: $99 
(must pay $2,575 upfront)

Ordereze

$0

Transaction Fee

CHOW NOW

N/A

Ordereze

5% up to a total of $199

Credit Card Processing Fees

CHOW NOW

Visa, Mastercard, Discover:
10 cents + 2.8% per transaction

American Express:
15 cents + 3.5% per transaction

Ordereze

Dependent on third party processors

BENTO BOX COMPETITOR ANALYSIS

Websites

BENTO BOX

Ordereze

Responsive Website
Is the website a responsive website?

Bento Box

Yes

ORDEREZE

Yes

User Friendly
Does the customer have the ability to edit the website?

Bento Box

Yes

ORDEREZE

Yes

Website Updates
Can the company make website updates for the customer?

Bento Box

Yes

ORDEREZE

Yes

Training 
Does the company offer training to show the customer how to make edits to their website?

Bento Box

Yes

ORDEREZE

Yes

Redesigns
Does the company offer for the customer to have their website redesigned?

Bento Box

Yes

ORDEREZE

Yes

Redesigns
Does the company offer for the customer to have their website redesigned?

Bento Box

The customer will receive a free redesign every 3 years

ORDEREZE

$395 One Time Fee per redesign

Photos
Where does the company receive photos if the customer does not have any to send?

Bento Box

Has stock photos purchased that can be used

ORDEREZE

Has stock photos purchased that can be used

Website Analytics
Does the product offer statistics on website views and analytics?

Bento Box

Google Analytics

ORDEREZE

Google Analytics

Mobile Websites 
Does the company create mobile friendly websites?

Bento Box

Yes

ORDEREZE

Yes

Facebook Integration
Does the website have the ability to integrate with the business’ Facebook page?

Bento Box

No

ORDEREZE

Yes

Support
Does the company offer a Customer Service team for assistance?

Bento Box

Mon-Fri 9am-5pm EST

ORDEREZE

Mon-Fri 9am-5pm EST

Takeout
Does the company offer a way for the customer to sell take-out through the website?

Bento Box

No

ORDEREZE

Upgrade: Online Ordering Pro

Products
Does the company offer a way for the customer to sell products through the website?

Bento Box

Upgrade: Plus Plan

ORDEREZE

Upgrade: Online Ordering Products

Review Monitoring
Does the customer have the ability to see reviews written about their business?

Bento Box

Yelp, Zomato, TripAdvisor

ORDEREZE

Facebook, Yelp, Google, TripAdvisor,
Zomato, Yellow Pages, Open Table

Posting Tool
Does the product have a way for the customer to post to social media?

Bento Box

Twitter and Facebook

ORDEREZE

Included in the Social Hub, customers can post NOW or schedule posts for the future to Facebook and Twitter

Email Marketing
Does the product offer the ability for the customer to create email campaigns?

Bento Box

No

ORDEREZE

Yes

Build Time
What is the average time it takes for the company to build the website and set it live?

Bento Box

5-7 weeks

ORDEREZE

Within a week

Bento Box Pricing

BENTO BOX

Ordereze

Essential

Plus

Premium

Desktop

Web Hub

Social Web Suite

Setup Fees

$1,000

$1,500

$1,500

$795

$995

$1,195

Monthly Fee

$119

$199

$479

$59

$109

$139

Annual Fee
Get billed once a year

$1,188

$2,148

$4,788

n/a