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Ordereze Support & Tutorials

Have a question, problem, or just want to talk to us?

Please call your Customer Success Team at  +1 (631) 271-3470 x 0

or shoot us an email: support@ordereze.com

Our Office Hours are Monday - Friday: 9:00am - 5:00pm EST

Emergency Assistance

Select this option if your website is down or if your online ordering is not functioning properly outside of our office hours.

View Assistance

For Existing Customers

Use our online Ticket System to open a support ticket for our customer service team, as well as review the status of your open tickets.

Submit A Ticket

Use our File Upload System to send us your menus and photos to be added to your website.

File Upload System

Online Ordering Pro

The only fully customized online ordering platform that showcases you and your brand.  See below for some helpful tutorials!

Turn Off/On My Online Ordering

Update My Online Ordering Settings

Create a Promo Code

Export My Orders

Ordereze App for Online Ordering Pro

Check out our tutorial site for a step by step guide to set up your Ordereze App for Online Ordering Pro!

Setup My Ordereze App

Navigating Your Ordereze App

Log Into My Ordereze App

Plug in my Printer/Router

My Menu

Click on the below buttons to view our tutorials on many of the features your menu has through your Ordereze platform!

Menu Interactions

Update My Menu

Publish My Menu

Rearrange My Menu

Review & Social Media Sites

Check out our tutorial site for a step by step guide to claim and/or create your Review and/or Social Media Sites.

Claim/Create Listing Sites

Grant Ordereze FB Admin Access

Google My Bus.: "Manager Access" 

Using Campaign Builder

Follow our tutorials for step by step guides to send out your email blast!

Send Out an Email Blast

Send Out a Promo Code

Import/Export My Contacts

Update My Website

Add or remove content from your website with our user friendly page builder.

Update My Website

Add a Popup to My Website

Social Hub

Follow our tutorial for an outline of your Social Hub!

Navigating Your Social Hub

Update My Hours of Operation

Update the hours of operation on your website

Update Hours of Operation